FAQ & Support

What’s Sellcodes (for buyers)?

On Sellcodes.com you can buy (i.e. acquire a license for) almost any type of software codes.

Buying codes makes sense for non-coders (you just have to!) as well as coders - paying a few bucks to somebody who already did the hard work is more time-efficient than developing everything yourself.

If you like the codes you bought, Sellcodes.com allows you to earn referral commissions by sharing them.

If you’re a coder yourself, also think about offering your codes on Sellcodes.

If I buy codes, and don’t like them, do I get a refund?

Sellcodes.com is a marketplace where sellers have their own ‘shops’ which means they define their refund policies individually. Therefore, before buying codes, please read carefully the description on the product page.

If the seller doesn’t make any statement about refunds, assume that no refund will be granted. Software codes can be easily copied after purchase and therefore not be ‘returned’. Hence, refunds are typically an exception to the rule, unless the seller states otherwise. Also see our General Terms.

How can I use the codes (after purchase)?

When you ‘buy’ codes, you don’t actually buy them; you only acquire the right to use the codes within the stated license. Have a look at the different licenses on Sellcodes.

Is support included with the codes I buy?

This depends on the product – by default not, however a seller can state on the product page that support is provided.

How do I know if the codes (I’m considering buying) are any good?

Before buying please have a look at the reviews this product has received. Also, check out the seller’s overall rating (which is the sum of all his products’ reviews) to get an indication for the quality.

If questions remain, please contact the seller. We encourage sellers to state on the product pages how they can be contacted.

Where do I see the invoice for the purchase?

Please login and click on the “Buy” tab. There you’ll see all the codes you bought. Under every product you bought you’ll see an “Invoice”-link. Please click it to see the invoice.

Is my information safe?

Yes. We take data protection very seriously. Please have a look at our Privacy Policy.

Is my money safe?

Yes. Your wallet is maintained and operated by Mangopay, a payment provider based in Luxembourg which has an excellent reputation. See the Wallet FAQ.

What’s "sharing"?

“Sharing” (or “referring”) means that you spread the word about Sellcodes.com in general (or about specific products on Sellcodes) and if people then buy (or sell) items on Sellcodes.com because of your sharing activity, you earn affiliate commissions.

How does sharing work?

Sharing works with special ‘sharing links’ which we generate for you when you’re logged in.

For example, you can use the link you get on the sharing page to invite your friends or followers to Sellcodes.com in general (“Hey friends, check out this marketplace for codes”).

Alternatively, you can also share specific products you found in the Sellcodes directory (“Hey friends, check out these cool codes I found”). You’ll find the sharing links for those on the item’s offer page.

How much do I earn from sharing?

There is no limit in how much you can earn through sharing (as long as you stick to the rules, see below).

Specifically, you will earn:

1. 40% of the net sales price of every specific item you referred: If you shared a link to a specific product (as mentioned above) and the people click on it and buy that product, then you’ll earn 40% of the net sales price of that item (for every sale of that item).

   
   Note: it doesn’t matter if the buyers are already Sellcodes users or not. You’ll always get the 40%.

    

2. 30% of the net sales price of every other purchase your referrals make within 6 months (180 days) after joining: If you made new users join Sellcodes.com – who joined either because of your general invite or your invite to a specific item – then you will earn 30% of the net sales price of every purchase your referrals make within 180 days after joining.

   
   

3. 20% of the net sales price of every product your referrals sell within 6 months (180 days) after joining: If you made new users join Sellcodes.com – either by sharing the platform in general or by sharing a specific item – then you will earn 20% of the net sales price of every sale they make within 180 days after joining.

This is the basic referral framework in a nutshell. For special cases and more details please have a look at the Terms for Referring.

Sellcodes’s referral system makes sharing very attractive: for example, if you refer a friend to a specific product, and this user buys becomes a new member, buys the product, and also buys other products (or starts selling!) then you will earn referral commissions many times - and that’s for only one user you referred. 

Anything I should take into account when sharing?

Yes – you need to stick to the rules. They include:

• No self-referrals: It is strictly forbidden to refer yourself or somebody who is related to your business or company.

• No spamming: Spamming in any form (esp. email spamming) is strictly prohibited.

• Don’t post on unsuitable sites, such as sites which promote sexually explicit materials, violence, illegal activities etc.

• Disclose your links properly: You need to let your invitees know what the links you share are affiliate links.

• Don’t  place referral links on Sellcodes sites

  
  

…and several more. Please read the Terms for Referring carefully before you agree to them.

When do I get paid?

Your referral commissions will be saved in your digital wallet. Please have a look at the Wallet FAQ to learn about payment modalities.

What’s a ‘Wallet’?

Your digital wallet, or just ‘wallet’, stores the money which you earn through selling codes or sharing codes. You can also upload money to your wallet by credit card.

You can spend the money in your wallet by either buying codes, or withdrawing money to your bank account.

Why do you need my personal information when setting up the wallet?

The wallet can be seen as a mini-bank account. And like a regular bank account, it is very important to know who owns it, in order to prevent unlawful activities such as money laundering.

Therefore Mangopay, the payment provider we use which is operating the wallets, requires personal information such as your legal name, nationality, country of residence, and birthdate.

Obviously, we will treat your information very confidentially - see our Privacy Policy.

Can I withdraw money (to my bank account) at any time?

You can send us a request for a withdrawal at any time, which we typically process within a few business days.

Delays beyond this time frame may occur in case you recently earned money through selling or sharing (deferring the payouts for up to 30 days, to permit returns or refunds of the original transactions, as well as chargebacks) or in cases where we have reason to believe that some of the transactions on your account were unlawful or otherwise require further clarification.

Also have a look at the General Terms.

Are there restrictions to which bank accounts money can be withdrawn?

Mangopay processes payouts to most countries. You can find the entire list here.

If your preferred country is not on this list, please get in touch with us so that we can find a solution.

Are there fees for uploading money (by credit card)?

When you upload money to your wallet, MangoPay charges us (Sellcodes) according to their pricing table. However, we decided to bear those costs for you so that it remains free for you to upload money.

Are there fees for withdrawing money?

When you withdraw funds from your Digital Wallet, MangoPay charges us a fee which we pass on to you. However, as you can see in Mangopay’s pricing table, the fee is quite low (approx. 3 USD).

Please note that your local bank may charge additional fees as well. Please consult your bank to get more information on those fees.

I would like to use a different currency than US Dollars. Is that possible?

Currently we only provide wallets in US Dollar. However, you can still upload money via credit card, even if your bank account is not in US Dollars. Also you can withdraw money to bank accounts in other currencies (conversion fees from your local bank may apply).

Is my money safe in the wallet?

The money is held in ring-fenced accounts by Mangopay, which means that even in the unlikely event that Mangopay goes bankrupt, the money stored in your wallet is still safe.

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